Privacy Policy
Last Updated: November 2025
Vehicle Expenses Saver Pty Ltd (ABN 21673038170)
Trading as VeeSave
1. Overview
Vehicle Expenses Saver Pty Ltd (“VeeSave”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website (www.veesave.com), use the VeeSave App, or engage with our services, including fleet management, maintenance, insurance, and cost-saving solutions.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect personal and non-personal information from you in several ways, including when you:
Register or create an account on the VeeSave App or portal
Subscribe to our newsletters or community updates
Use our fleet, vehicle, or maintenance tools
Request support or make an enquiry
Participate in surveys, promotions, or offers
Personal Information
Full name
Email address
Phone number
Postal address or business address
Company/fleet name (if applicable)
Vehicle registration, VIN, and service history
Payment details (via secure third-party payment processors)
Driver licence details (when required for verification)
Non-Personal Information
Device type, browser, and operating system
App usage data, analytics, and preferences
IP address and geolocation (for service optimisation)
Cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the information we collect for purposes including:
Providing access to the VeeSave App, website, and portal
Managing your account and preferences
Delivering tailored offers, discounts, and fleet savings
Improving our services, user experience, and app functionality
Communicating with you about updates, support, and marketing offers
Complying with legal obligations and internal policies
Conducting analytics, research, and product development
We will only use your personal information for the purpose for which it was collected, unless you consent to another use or we are permitted by law.
4. Disclosure of Information
We may disclose your information to:
Our employees, contractors, and trusted partners involved in service delivery
Fleet suppliers, mechanics, insurers, and affiliated repairers (only as required to deliver your selected services)
Payment processors and financial institutions
Regulatory authorities when legally required
IT service providers, analytics partners, and marketing platforms
We take reasonable steps to ensure third parties comply with privacy and confidentiality obligations consistent with this policy.
5. Data Storage and Security
Your personal information is stored securely in electronic and physical formats within Australia and, where necessary, with reputable cloud providers that comply with Australian privacy laws.
We implement industry-standard security measures to protect against unauthorised access, misuse, or loss, including encryption, access control, and regular system audits.
However, no data transmission over the internet can be guaranteed to be completely secure. You share information with us at your own risk.
6. Cookies and Analytics
VeeSave uses cookies and similar technologies to:
Improve user experience
Analyse site traffic and app usage
Personalise content and offers
You can choose to disable cookies through your browser settings, though some features of the site or app may not function correctly.
We may also use analytics tools (such as Google Analytics) to monitor usage trends. Data collected is anonymised and used for performance optimisation.
7. Direct Marketing
With your consent, we may send you information about promotions, new features, or partner offers that align with your interests.
You can opt out at any time by:
Clicking “unsubscribe” in marketing emails, or
Updating your communication preferences in the app or portal.
We do not sell or rent personal data to third parties.
8. Access and Correction
You have the right to:
Request access to the personal information we hold about you
Ask us to correct or update your personal information
Requests can be made by contacting us via the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act 1988 (Cth).
9. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, information is securely destroyed or de-identified.
10. International Data Transfers
Some third-party service providers we use may store or process data overseas (e.g., cloud hosting or analytics platforms).
Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards consistent with Australian laws.
11. Children’s Privacy
The VeeSave App and website are not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors. If we become aware that we have done so inadvertently, we will promptly delete such information.
12. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be published on our website and app with the date of the last revision. Continued use of our services constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or how we handle your personal information, please contact:
Privacy Officer
Vehicle Expenses Saver Pty Ltd
Email: paul@vehicleexpensessaver.com
Website: www.veesave.com or www.vehicleexpensessaver.com
Address: PO Box 1138 Ashwood Victoria 3147
Australia
We aim to respond to privacy-related enquiries within 30 days.
14. Complaints
If you believe your privacy has been breached, please contact us first so we can investigate and resolve the issue.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at:
Website: www.oaic.gov.au
